Contact information

Contact Information

Thank you for your interest in Vivien Per Te.
If you have any questions about products, orders, shipping, returns or policies, please feel free to reach us.

Email: vivien@vivienperte.com
Working Hours: Monday – Friday, 9:00 – 18:00 (GMT+8, China Time)

We aim to reply to all customer emails within 24–48 business hours.
Please include your order number in your message if you have placed an order, which will help us handle your inquiry faster.

Business Address

Daowai District, Harbin, Heilongjiang, China

Phone: +86 137 9608 0711 (added locally — see the draft note above)

⚠️ Note: This address is our business office address, not a return receiving address. Please do not send returned items to this address before confirming the return shipping address with customer service.