Contact information
Contact Information
Thank you for your interest in Vivien Per Te.
If you have any questions about products, orders, shipping, returns or policies, please feel free to reach us.
Email: vivien@vivienperte.com
Working Hours: Monday – Friday, 9:00 – 18:00 (GMT+8, China Time)
We aim to reply to all customer emails within 24–48 business hours.
Please include your order number in your message if you have placed an order, which will help us handle your inquiry faster.
Business Address:
Daowai District, Harbin, Heilongjiang, China
⚠️ Note: This address is our business office address, not a return receiving address.
Please do not send returned items to this address before confirming the return shipping address with customer service.